Isn't it frustrating when you're shopping online and the only way you can tell how much it will cost to deliver your order is when you start the checkout process? Or worse, if you have to start filling in your address?
Well, not here! I've updated the Delivery & Returns page so you can see exactly what it will cost to deliver your orders, and how long it will take, wherever in the world you live.
Here's a screenshot of the page which is in a FAQ drop-down menu format:
I hope you find the new look Delivery & Returns page useful, but if there's something missing that you think should be there, please let me know.
Delivery costs are determined by what it actually costs for me to package and post your order, and they're based on the rates set by delivery partners (I use Royal Mail and Parcelforce) which take weight and size into account. If I've got your shipping cost wrong for some reason, I will happily refund you the overage.
I don't work delivery costs into product costs, because I want to be transparent about what it costs to make my books, and what it costs to get them to you.
If you have any questions about delivery, you can always contact me, Susan Green, by email: info@boundbyhand.co.uk or you are welcome to call or text me on 07748 759371. If you are calling outside of the UK dial 44 7748 759371 instead.
Susan x
Image credit: Muriwai Mailboxes, New Zealand by Mathyas Kurmann on Unsplash.
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